Shipping & Returns

Shipping 

Each individual piece is made only by me so please allow 7 days for your item to be created and between 3-5 business days for it to arrive with standard shipping in the U.S.  Once purchased, you will receive an email with shipping and tracking information.  When that email is sent it is then out of Be Free Creations hands and in control of the postal service to get to you.  

Returns/Exchanges

Please reach out within 14 days of purchase if you are unhappy with the product you received.  You will then be offered an exchange or credit in the form of a gift card.  If choosing store credit, it must be used within 30 days. 

**All custom pieces and vintage are excluded from return policy**

Prior shipping costs will not be refunded and return shipping costs will be responsible by the customer.

If item returned is damaged in any way the return will not be accepted. 

Repairs

We take pride in the quality of all our pieces that we ship to you but if for some reason your jewelry breaks within 30 days of purchase we will send out a replacement.  Contact us with an image of the broken piece and we will take care of it!