Each individual piece is made only by me so please allow 7 days for your item to be created and between 3-5 business days for it to arrive with standard shipping in the U.S. Once purchased, you will receive an email with shipping and tracking information. When that email is sent it is then out of Be Free Creations hands and in control of the postal service to get to you.
The goal is for you to be 100% in love with your new piece. If by any reason you are unhappy with your purchase, please contact me within 1 week of it's arrival. You will be issued a refund in the same form of original payment. The buyer will be responsible for cost of shipping. When sending back, please include any box or bag it was sent in and ship in a padded envelope.
**All custom pieces are excluded from return policy**
We take pride in the quality of all our pieces that we ship to you but if for some reason your jewelry breaks within 45 days of purchase we will send out a replacement. Contact us with an image of the broken piece and we will take care of it!